ISO 19770-1 SAM Standard

ISO/IEC 19770-1
Software Asset Management Processes

Benefits it will give

All organizations – smallest to largest, and irregardless of whether they are interested in certification - should be able to benefit in the following ways from ISO/IEC 19770-1:

Easy gap analysis of current practice against baseline best practice, to identify opportunities for quick wins and also longer-term improvements resulting in benefits in
o Risk management
o Cost control
o Competitive advantage
Having an independent and comprehensive framework for SAM that is aligned to service management (specifically to ISO/IEC 20000 and to the ITIL framework), providing the confidence that work done will align to corporate governance and industry best practice developments.
Being able to use new tools and methodologies that will be developed by the IT industry based on ISO/IEC 19770-1, such as risk assessments and implementation methodologies.

Organizations interested in certification should be able to benefit in the following additional ways:

Being able to demonstrate good corporate governance in a highly complex area of IT. ISO/IEC 19770-1 is driven by corporate governance from the top-down. It puts real "flesh on the bone" of this much-used but often poorly understood term.
Obtaining additional benefits from software manufacturers. For example, software manufacturers might offer recognition by agreeing to give at least 12 months' notice of audits, rather than normal contractual terms. Additional rewards may eventually be offered, such as discounts, if additional manufacturer-specific outcomes are achieved. [These types of benefits will take time to achieve, but are realistic objectives.]

Where to obtain

ISO/IEC 19770-1 may be purchased from the normal channels for ISO and ISO/IEC publications, in hard copy or by electronic download. Sources include:
• ISO (www.iso.org )
• BSI (eshop.bsi-global.com)
• ANSI (webstore.ansi.org)

The future

ISO/IEC 19770-1 was published on 9 May 2006. There are many related developments on-going in the industry including the following:

A powerful software tool which facilitates use of the standard in self-assessments and in preparation for certification. This will also allow the use of add-on outcomes, such as for specific software manufacturers and for consultants helping organizations to go beyond baseline best practice.
A certification scheme based on the itSMF certification scheme for ISO/IEC 20000 (formerly BS 15000) which will include software manufacturer-specific add-on certifications.

More Information

www.InvestorsInSoftware.com (join the mailing list to receive updates on developments; or join IiS itself!)

feedback@InvestorsInSoftware.com

ISO/IEC 19770-1 Software Asset Management Processes

Benefits it will give	All organizations – smallest to largest, and irregardless of whether they are interested in certification - should be able to benefit in the following ways from ISO/IEC 19770-1: Easy gap analysis of current practice against baseline best practice, to identify opportunities for quick wins and also longer-term improvements resulting in benefits in o Risk management o Cost control o Competitive advantage Having an independent and comprehensive framework for SAM that is aligned to service management (specifically to ISO/IEC 20000 and to the ITIL framework), providing the confidence that work done will align to corporate governance and industry best practice developments. Being able to use new tools and methodologies that will be developed by the IT industry based on ISO/IEC 19770-1, such as risk assessments and implementation methodologies. Organizations interested in certification should be able to benefit in the following additional ways: Being able to demonstrate good corporate governance in a highly complex area of IT. ISO/IEC 19770-1 is driven by corporate governance from the top-down. It puts real "flesh on the bone" of this much-used but often poorly understood term. Obtaining additional benefits from software manufacturers. For example, software manufacturers might offer recognition by agreeing to give at least 12 months' notice of audits, rather than normal contractual terms. Additional rewards may eventually be offered, such as discounts, if additional manufacturer-specific outcomes are achieved. [These types of benefits will take time to achieve, but are realistic objectives.]
Where to obtain	ISO/IEC 19770-1 may be purchased from the normal channels for ISO and ISO/IEC publications, in hard copy or by electronic download. Sources include: • ISO (www.iso.org ) • BSI (eshop.bsi-global.com) • ANSI (webstore.ansi.org)
The future	ISO/IEC 19770-1 was published on 9 May 2006. There are many related developments on-going in the industry including the following: A powerful software tool which facilitates use of the standard in self-assessments and in preparation for certification. This will also allow the use of add-on outcomes, such as for specific software manufacturers and for consultants helping organizations to go beyond baseline best practice. A certification scheme based on the itSMF certification scheme for ISO/IEC 20000 (formerly BS 15000) which will include software manufacturer-specific add-on certifications.
More Information	www.InvestorsInSoftware.com (join the mailing list to receive updates on developments; or join IiS itself!) feedback@InvestorsInSoftware.com