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ISO 19770-1 SAM standard
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Computer Software License Compliance

Compliance with computer software usage rights and copyright law has always been a challenging task.

With major manufacturers making endless changes to software licence purchase plans, upgrade paths unclear and the very real prospect of accidental mis-selling most organisations have computer software licensing issues, many of whom are not aware of them.

The complexity of software licensing plans coupled with other issues such as purchasing Full Packaged Products and those from Original Equipment Manufacturers, decentralised purchasing, downloading from web sites and purchasing from unknown sources have all contributed to many organisations unwittingly becoming illegal in their use of their computer software assets.

However, the advent of the ITIL guideline and the forthcoming ISO 19770-1 SAM standard has (and will) pave the way to companies getting a firm grip on the IT estate and the associated software licensing requirement compliance.

Computer software is a valuable commodity which is at the heart of most modern businesses. Unfortunately, until now, its management has not been as focused or effective as that of other business assets such as people, property and other high value capital assets. Now, however, by adopting the principles recommended in the ITIL guideline a business can enjoy the very real benefits of compliance with computer software licence agreements.

 
 

 

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  The biggest issue faced by companies however is... Where to begin?  

For this reason SAMpartners have created a number of highly focused services including:
SAMcheck© designed to assess the existence and maturity of SAM procedures and highlight any areas recommended by the ITIL ‘Best Practice’ guidelines
SAMreview© which includes the SAMcheck© but extends into reviewing a customers licence position with a selected vendor
SAMsupport© for use on a project or ad-hoc basis. This extensive range of services can assist any company at any stage of its SAM implementation.
SAMmedia© ensures that a company’s software media (CDs, DVD) are original and not counterfeit.
SAMdata© delivers accurate and useable data from a customer's asset discovery tool output enabling the licence reconciliation process to accurate and relevant.

Positive software management
“SAM’s blend of policy, process and technology enable total control of a software asset through its entire lifecycle and brings benefits and rewards in many different touch points”
Tony Fisher, Managing Director, SAMpartners Ltd
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